Call Us On 01 9011747

Shipping and Return Policy

Ordering & Delivery Info

Most of our wedding rings rings are made to order and require about two weeks to work their way through the workshop and the hallmarking process. Many rings can be shipped within a week, diamond-set rings take a little longer.

We do carry many rings in stock and can ship them overnight if required in a hurry. If you are working towards an imminent deadline please let us know. The more time we have to fulfill your order the better.


Shipping

We can either mail out your ring order to you by registered mail or you can call into our showroom on Fitzwilliam Street and pick up there.

The Wedding Band Shop ships all orders for free. Deliveries within Ireland are by registered mail. International orders will be shipped by either Fedex or international registered mail.

As soon as your order ships, we will notify you that it is on the way with a 'Delivery Confirmation' email containing the package tracking number.


Order Process

Our fully-secure checkout gives you the option of paying for your purchase by credit card. We accept Visa, Mastercard and PayPal. If you are picking up your rings from our showroom, you can also pay by cash or cashiers check.

If you wish to pay for your order by any other means please contact a The Wedding Band Shop representative by calling 01 9011 747 or by emailing sales@theweddingbandshop.ie.

After you place an online order with The Wedding Band Shop you will receive an automated 'order confirmation' e-mail confirming that we received your order.

Payment Plans
The Wedding Band Shop offers installment payment plans. We can break the purchase amount into a number of payments that are convenient for you.


Engraving Requests

We offer free engraving on all wedding ring orders. For online orders, you can add your engraving request during the order process. Engraved items may not avail of our returns policy.


Return Policy & Exchanges

Return for Refund: If for any reason you are unsatisfied with your purchase, we offer a money back guarantee for that item if is returned to us in its original condition within 30 days of receiving it. A credit will be issued to the customer's credit card immediately upon receipt and inspection of the item.

A 10% restocking fee applies for all wedding rings which are returned for a refund.

Return for Size Change: If a ring needs to be exchanged for a new ring there is a 10% restocking fee for the original ring.

If the size of your ring is slighly off, we can adjust the size of the original ring. We charge €20 for this service to cover the shipping and handling cost (no restocking fee applies as we are just resizing the original ring).

If you need to return an item please ship it to:
The Wedding Band Shop
29 Fitzwilliam St. Upper
Dublin 2
Ireland

We recommend that you send your returns by either registered mail or any other service that provides delivery confirmation.

If you are shipping to us from outside Ireland please state on the customs declaration label, 'Return Item. Goods of Irish Origin'.

Please include a note with the package stating your full name and/or order number and state action to be taken.

Shoppers from within the European Union
Under EU law you have the right to cancel your order without obligation for a period of 7 working days from the date of your order.

dublin showroom


Security

All order information including your credit card number is received on a secure SSL server. Your personal information is not stored on our servers.

The Wedding Band Shop asks customers to supply various personal data when placing an order, such as name and address, credit-card information, and E-mail address. We use this data only for the purpose of fulfilling an order, or communicating with the customer or shipper about the status of an order. We treat this customer information as private and confidential, and we will not disclose this information to other individuals or organizations unless required by law. We will not distribute customer information to be used in mailing lists, surveys, or any other purpose other than what is required to perform our services. The Wedding Band Shop is committed to safeguarding the privacy of our customers' personal data.

If you have any other questions or queries please do not hesitate to contact us.